PRIVACY POLICY

Introduction

Mobile Tyre Rescue (“we,” “our,” “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our services or visit our website.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, contact details (email address, phone number, address), and payment information.
• Vehicle Information: Make, model, tyre specifications, and related details.
• Usage Data: Information about your interactions with our website, including IP address, browser type, and browsing behavior.
• Location Data: Real-time location for service requests, with your permission.

2. How We Use Your Information

We use the information we collect to:

• Provide and manage our mobile tyre rescue services.
• Process payments and generate invoices.
• Communicate updates, confirmations, and customer support.
• Enhance and personalize your customer experience.
• Comply with legal obligations and resolve disputes.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

• Service Providers: Third-party vendors who assist in delivering our services (e.g., payment processors, dispatch software).
• Legal Authorities: When required to comply with legal obligations, court orders, or government regulations.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance website functionality and performance.
• Analyze website traffic and user behavior.
• Personalise content and advertisements.

You can manage your cookie preferences in your browser settings.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no transmission or storage system can be guaranteed 100% secure.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data, subject to legal or contractual constraints.
• Opt-out of marketing communications at any time.

To exercise your rights, contact us using the information below.

7. Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Third-Party Links

Our website may contain links to third party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before sharing any information.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us:
Email

contact@mobiletyrerescue.co.uk

Thank you for trusting Mobile Tyre Rescue with your personal information.