OUR TERMS

Terms and Conditions for Mobile Tyre Rescue

1. Introduction

Welcome to Mobile Tyre Rescue (“we,” “us,” “our”). By using our services or accessing our website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.

2. Services

We provide mobile tyre fitting, puncture repairs, wheel lock removal, and emergency tyre assistance within the UK. All services are subject to availability and the specific details of the booking.

3. Booking and Payment

• Booking: Services can be booked via our website, phone, or email. Confirmation of your booking will be provided upon acceptance.
• Payment: Payments must be made in full upon service completion unless agreed otherwise. We accept [insert payment methods].
• Cancellations: Bookings can be canceled or rescheduled with at least 24 hours’ notice. Late cancellations may incur a fee.

4. Pricing

• Pricing for services and tyres will be provided during the booking process.
• Prices may vary depending on tyre brand, size, and location.
• Additional charges may apply for after-hours services, specific locations, or unforeseen issues encountered during the service.

5. Customer Obligations

• Accurate Information: You must provide accurate vehicle and tyre details at the time of booking.
• Vehicle Accessibility: Ensure that your vehicle is in a safe and accessible location for the service.
• Authorization: By booking, you authorize Mobile Tyre Rescue to perform the requested services on your vehicle.

6. Warranty

• Tyres purchased through us are covered under the manufacturer’s warranty against defects.
• We guarantee workmanship for a period of [insert duration] from the service date.
• The warranty does not cover damage caused by improper use, road hazards, or wear and tear.

7. Liability

• Mobile Tyre Rescue is not liable for delays caused by traffic, weather, or other factors beyond our control.
• We are not responsible for damage or injury caused by improper vehicle use or maintenance after the service.
• Our liability for any claims will not exceed the cost of the services provided.

8. Emergency Services

For emergency call-outs, our ability to assist may depend on the severity of the situation, weather conditions, and location. Emergency services are prioritized but cannot be guaranteed in all circumstances.

9. Cancellation by Us

We reserve the right to cancel bookings in the following situations:

• Unsafe working conditions at the location.
• Incorrect or insufficient information provided by the customer.
• Circumstances beyond our control, such as severe weather or road closures.

10. Use of Website

By using our website, you agree to the following:

• You will not misuse the website or attempt to gain unauthorized access.
• Content on the website is for informational purposes only and may be updated without notice.

11. Privacy Policy

Please refer to our Privacy Policy [link] for details on how we collect, use, and protect your data.

12. Governing Law

These terms and conditions are governed by the laws of England and Wales. Any disputes shall be subject to the jurisdiction of the courts of England and Wales.

13. Contact Us

For questions, concerns, or to resolve an issue, contact us:

Email: contact@mobiletyrerescue.co.uk

Thank you for choosing Mobile Tyre Rescue. We’re committed to providing reliable and professional service.